At mamak 24, your privacy is not merely a legal obligation — it is our moral responsibility to every member who trusts our platform. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
All data transmitted between your device and mamak 24's servers is protected by 256-bit SSL encryption technology — the same standard used by Malaysia's leading banking institutions.
Mamak 24 has never and will never sell, rent, or trade member personal data to any third party for commercial purposes. Your data belongs to you.
You have the right to access, correct, or request the deletion of your personal data at any time by contacting the mamak 24 support team.
The mamak 24 Privacy Policy is drafted in full accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian are always protected.
Your data is stored on servers protected by the highest industry security standards, with access strictly limited to authorised personnel only.
You can opt out of receiving marketing communications from mamak 24 at any time through your account settings or by contacting us directly.
Under Malaysia's PDPA, you have the following rights regarding your personal data held by mamak 24.
You have the right to request a copy of the personal data we hold about you at any time.
If your personal data is inaccurate or outdated, you have the right to request a correction promptly.
You have the right to object to the processing of your personal data for direct marketing purposes.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You have the right to receive a copy of your data in a machine-readable format and to transfer it.
You may request that we restrict the processing of your data in certain circumstances as provided for under the law.
Mamak 24 ("we", "platform", or "the Company") is committed to protecting and respecting the privacy of all users on our platform. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the mamak 24 online entertainment platform.
This policy applies to all users and visitors of the platform mamak 24, covering the website, mobile app, and all related services we provide. By using our platform, you agree to the data collection and usage practices described in this Privacy Policy.
The mamak 24 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all data protection principles set out in the Act, including the general principle, security, retention, data integrity, and access.
To provide you with the best possible service, mamak 24 collects several types of personal data from our members. This is done transparently and only for legitimate purposes.
For anti-money laundering (AML) compliance and to process withdrawals above certain thresholds, we may require:
We never store credit card numbers directly on our servers. All financial transactions are processed through certified and secure payment gateways, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Name, IC number, date of birth | Account verification & KYC |
| Contact Information | Email, phone number, address | Communication & support |
| Financial Information | Payment methods, transaction history | Deposits, withdrawals & verification |
| Technical Data | IP address, device type, browser | Security & platform improvement |
| Usage Data | Game history, betting habits | User experience & responsible gaming |
Mamak 24 uses your personal data only for lawful, necessary purposes that are relevant to the delivery of our platform services. The primary purposes for which data is used are as follows:
mamak 24 does not make any decisions that significantly affect you based solely on automated data processing without human review. You have the right to request human review of any automated decision that affects you.
Mamak 24 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your information with third parties in the following limited circumstances:
We work with third-party service providers who help us operate the platform, including:
All service providers are obligated to maintain the confidentiality of your data and use it solely for the purposes we have specified.
Mamak 24 may be required to disclose your personal data to the relevant authorities where mandated by Malaysian law, court order, or to comply with valid legal proceedings.
In circumstances requiring protection against fraud, security threats, or legal claims, we may share the necessary information with the appropriate parties.
Every third party that receives your data from mamak 24 is bound by strict confidentiality and data protection agreements. We ensure their security standards meet or exceed our own.
The security of your personal data is our priority mamak 24. We implement a range of technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no digital security system is 100% foolproof. In the event of a data breach affecting your personal information, we will notify you in a timely manner and take immediate steps to mitigate the impact.
Platform mamak 24 uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Below are the types of cookies we use:
These cookies are strictly necessary for core platform functions, including login session authentication, account security, and remembering your preference settings. They cannot be disabled.
These cookies help us understand how members use our platform — which pages are visited most, how long sessions last, and where users encounter issues. This information is used to improve the mamak 24 platform.
These cookies remember your preferences such as display language, display settings, and other choices to provide a more personalised experience.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some features on the mamak 24 platform.
Mamak 24 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law:
When data is no longer required, we will destroy it securely and irreversibly in accordance with our established data deletion procedures.
As a member mamak 24 and data subjects under Malaysia's PDPA, you have the following rights, which we fully respect:
To exercise any of the above rights, please contact our Privacy Officer via email privacy@mamak24.im or through our platform's Live Chat. We will process your request within 14 business days.
To safeguard your data, we may need to verify your identity before processing any privacy-related requests. This is a standard security measure to ensure no other party can access or request the deletion of your data.
Platform mamak 24 is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under 18. If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian who believes your child under the age of majority has registered an account on mamak 24, please contact us immediately at support@mamak24.im so that we may take the appropriate action.
Mamak 24 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or business operational requirements. Any changes will be posted on this page along with a new effective date.
For significant amendments, we will notify members via their registered email or through a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the mamak 24 platform after the effective date of such changes will be considered your acceptance of the amended Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way mamak 24 handles your personal data, please contact our Data Protection Officer (DPO):
We are committed to responding to all privacy-related enquiries within 14 working days. For more complex complaints, we will keep you informed of the expected resolution timeline.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or any other relevant authority under applicable Malaysian law.
Platform mamak 24 is built on a foundation of trust. We take the protection of your personal data seriously and fully comply with Malaysia's PDPA requirements. Register today and enjoy a safe, fair, and responsible online entertainment experience.